Account Manager

New York, United States


Victor is an online marketplace for private jet charter. The innovative online portal presents transparent online bookings of private jets backed by experienced Customer Support Sales & Commercial and Operations team. Following its launch in August 2011, Victor has over 77,000 members and as an internet-based company sees no barriers to growth. The appointment of an Account Manager is key in us continuing that journey.

Reporting directly to the Head of Sales (North America), you will be responsible for a combination of sales to new Victor members (prospects) and account management of existing customers. This role is vital as we look to take the business to the next level. Having launched a loyalty scheme this summer (Alto) were known for our passion to exceeding our customers and prospects needs with mixture of fantastic customer service and knowledgeable staff.

Using your sales and customer service skills you will build strong relationships with your customers, understand their private travel requirements and plans to identify how Fly Victor can meet and exceed their needs. This includes sometimes cold calling prospects and existing customers to promote the services we offer, generating new sales and converting new leads into sales, whilst also establishing a client portfolio.

Liaising with both new and existing customers, excellent communication skills and an engaging personal manner are vital. You will be the point of contact for your customers building long term relationships, providing them with quotes and proactively advising/selling.

Purpose of the role:


The following is an indicative but not exhaustive list, of the kind of responsibilities and activity that the successful candidate will be expected to undertake:


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